Privacy Policy

Last Updated: 22 October 2025

At Orthodox Virtual Chanter (OVC), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website www.orthodoxvirtualchanter.com or use the OVC App.

By accessing or using our website or app, you agree to this Privacy Policy.

1. Legal Disclaimer

This Privacy Policy outlines how Orthodox Virtual Chanter collects, uses, stores, and protects personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This information is provided for transparency and does not constitute legal advice. For specific legal queries, please consult a qualified legal professional.

2. Information We Collect

We may collect the following types of information from users of the OVC website and app:

a. Personal Information

Name and email address (when you register, subscribe, or contact us)

App usage preferences (e.g. dark mode, language, favourite items, bookmarks)

b. Usage Data

Device information, IP address, and browser type

Pages and files accessed within the app or website

Timestamps, duration, and interaction patterns

Error reports and diagnostic logs

c. Cached and Offline Data

The OVC App may store limited files (e.g. PDFs, HTML texts, music, or videos) locally on your device to enable offline use. This content is encrypted or stored securely and can be deleted anytime through the app’s settings.

3. How We Collect Information

We collect information through the following methods:

When you create an account, sign in, or update your membership;

When you contact us via forms, email, or feedback;

Automatically via cookies, analytics tools, and app logs;

From third-party integrations that support our website, hosting, or payments (e.g. Wix, Shopify, Lulu Direct, or Google Analytics).

4. Why We Collect This Information

We collect your information to:

Provide access to OVC content, including music, videos, and publications;

Manage memberships and role-based access (Bronze/Silver/Gold/Platinum);

Improve app performance, design, and user experience;

Send notifications or updates about new content or features;

Maintain security, compliance, and service integrity.

We will never sell or rent your personal data.

5. Data Sharing and Disclosure

We may share limited information with:

Service providers assisting with hosting, analytics, email communication, or payment processing;

Wix.com Ltd., our primary web hosting and authentication platform;

Shopify or Lulu Direct, for order fulfilment where applicable.

All third parties operate under confidentiality and data protection agreements.
We may also disclose information if required by law or to protect OVC, its users, or the public.

6. Data Security

We use secure servers, encrypted transmission (HTTPS), and controlled access to protect personal information.
Within the OVC App, local files are sandboxed and not shared externally.

Despite our efforts, no system is completely secure, and we cannot guarantee absolute protection.

7. Your Rights and Choices

You have the right to:

Access and correct your personal information;

Request deletion of your account or stored data;

Withdraw consent for communication or analytics;

Clear cached data within the app;

Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

For assistance, contact us via the details below.

8. Children’s Privacy

The OVC website and app are not directed toward children under 16.
We do not knowingly collect data from minors. If we become aware that such data has been collected, it will be deleted promptly.

9. International Visitors

Our services are operated from Australia.
If you access the website or app from another country, your information may be transferred to and processed in Australia in accordance with this Privacy Policy.

10. Updates to This Policy

We may update this Privacy Policy periodically.
When changes are made, the “Last Updated” date will be revised.
We encourage you to review this page occasionally to stay informed.

11. Contact Us

If you have any questions or concerns about how your information is handled, please contact:

Orthodox Virtual Chanter
Email: info@orthodoxvirtualchanter.com

Website: www.orthodoxvirtualchanter.com